Horizon is a tremendous tool for Medical Billing Services!
One big reason is it's "Front Office" capability which provides the Billing Service's clients with all of the "non-billing" functionality they could desire -- such as Appointment Scheduling, Recalls, Registration, Inquiry, etc. Second, it contains many specialized--and invaluable--features for managing multiple practices.
"Front Office" is a Value-Added Product You Can Sell!
Billing Services are, by definition, businesses whose purpose is to allow physician practices to outsource their billing requirements. As the result, physician practices can reduce their in-house staffing needs while at the same time benefiting from the efficiencies, expertise and concentrated efforts of the professional billing service in maximizing their reimbursement and collections.
One problem, of course, is that medical practices still need computerized appointment scheduling, patient inquiry, registration, recalls, and other functions separate from the billing tasks performed by the Billing Service. With Horizon, your clients are able to connect to their data on your Billing Service computer and perform these other daily needs as if they had their own system in-house! Secure remote connections via the Internet.
Your clients will be presented with clear Horizon "Front Office" screens which only display the areas of the program which they operate. This avoids confusion and helps simplify the program for your training purposes. Your Billing Service staff, on the other hand, will have access to ALL functions including the complete billing and reporting tools you need.
Multiple Practices are Incredibly Easy to Manage
Because Billing Services process information for multiple physician practices and handle vast volumes of information, they have special operational requirements. Horizon offers a separate Billing Service Version that contains numerous features to allow clients to process the maximum information for multiple data sets accurately and quickly.
Some of the unique features are:
- Sophisticated Security System. Limit access of each individual user to data for a single practice or for multiple practices. Also limit users to certain functions, certain information, or certain times of day, days of week, and access locations.
- User Activity Log. Track who does what and when.
- Common Files. Share insurance company, procedure code, referring physician, and facility files across practices.
- Search Capabilities - With proper security clearance, Billing Service personnel can search for patients and data across all practices.
- "Jump" Feature - With proper security clearance, Billing Service personnel can move from practice to practice quickly (no need to log out and log in).
- Client Activity Log - Track daily activity of your staff for each client.
- Digital Archive - Purge old accounts with the ability to review and restore them later.
- Remote Sites - Electronically connect to outlying sites in numerous ways, including low-cost INTERNET CONNECTION.